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Patron Confidentiality

Privacy & Data Security Policy

At Anant Arts, preserving the confidentiality of our patrons and corporate clients is fundamental. Understand how we secure your data, orders, and payment transactions.

1. Information We Collect

When you browse our catalogue, purchase a sculpture, request a Vastu consultation, or subscribe to the Anant Arts Privilege Circle, we collect only essential information required to fulfill your orders:

  • Contact Details: Full name, verified mobile phone number, and email address.
  • Shipping Credentials: Complete delivery address, landmark, state, city, and pincode for insured express courier dispatch.
  • Customization Instructions: Specific patron inscriptions, deity sizing preferences, and Sanskrit shlokas for bespoke commissions.
  • Technical Analytics: Anonymized browsing metrics, device types, and page interactions to enhance platform speed and navigation.

2. 256-Bit SSL Encrypted Payment Architecture

Anant Arts does not store, access, or log your credit card numbers, debit card PINs, CVV codes, or net banking passwords. All financial transactions are securely processed through our certified payment partner, Razorpay, using banking-grade 256-bit SSL encryption and UPI secure rails.

3. How We Use Your Data

Your information is used strictly for legitimate commercial and customer service operations:

  • Processing, packing, and dispatching your insured orders with express logistics partners.
  • Sending automated SMS and WhatsApp tracking milestones, delivery confirmations, and invoice receipts.
  • Providing direct master artisan support for custom sizing, Pooja room dimensions, or corporate branding.
  • Sending private previews of festive collections and artisan releases if you opted into our newsletter (with 1-click unsubscribe available at any time).

4. Third-Party Data Sharing Prohibition

We adhere to a strict zero-spam, zero-monetization data policy. Anant Arts will never sell, lease, rent, or trade your personal information to third-party telemarketers, data brokers, or advertising networks. Data is shared exclusively with our audited operational logistics providers (e.g. BlueDart, Delhivery, DTDC) solely to facilitate delivery.

5. Cookies & Platform Preferences

We use essential session cookies to preserve your cart items, remember your wishlist, and ensure seamless checkout navigation. Anonymized performance telemetry (Google Analytics 4) helps us identify slow page loads and optimize mobile responsiveness.

6. Patron Data Rights & Grievance Redressal

Under Indian information technology laws and data protection frameworks, you maintain the right to inspect, update, or request the permanent deletion of your customer profile. For any data inquiries or privacy concerns, please contact our Data Governance Officer at:

Anant Arts Studio & Data Desk
Email: anantarts39@gmail.com
Phone: +91 72758 19354
Address: Bhoirwadi, Dombivli East, Maharashtra, India

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